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Frequently Asked Questions About OneRedChip

What exactly is OneRedChip?
How does OneRedChip help?
Is OneRedChip anti-gambling or anti-gaming?
What is OneRedChip's relationship with gaming companies?
Why should a gaming industry company become involved in consumer protection?
What does it mean for a gaming company to be "responsible"?
How long does it take to "learn" the OneRedChip app?
Does the OneRedChip app teach the user "mechanics" of how best to play the games?
Why is purchasing the use of the OneRedChip app a "good deal"?
 


Q. What exactly is OneRedChip?
A.
OneRedChip is a special application (App) for use on smart mobile devices. It provides an effective means to obtain greater enjoyment and consumer protection for recreational gamblers. The OneRedChip app can be purchased and downloaded directly to the smart device and then used to support ongoing recreational gambling. The app does not require electrical connection to the gaming vendor's network and is completely controlled by the user. It is programmed to interact with the user, requiring only minimal input to guide and assist in getting the most enjoyment from the gambling experience and to avoid gambling issues. The app may be used to plan gambling activities, interactively assists while gambling, and tracks personal gambling statistics.

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Q. How does OneRedChip help?
A. OneRedChip is a tool to assist every user to get maximum enjoyment from gambling and raises awareness to avoid potential issues associated with gambling. For example, OneRedChip will assist the user to develop the discipline to set money and time limits and leave the gaming environment at the right time to get the maximum enjoyment from the gambling experience. "If you can't leave, you can't win."

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Q. Is OneRedChip anti-gambling or anti-gaming?
A. Neither. The app serves customers who choose to participate in recreational gambling. The app assists in educating and raising awareness of behavioral issues, and abates them through guidance, supporting tools and resources.

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Q. What is the OneRedChip's relationship with gaming companies?
A. OneRedChip has no formal relationship with gaming providers or gambling service companies. However, OneRedChip believes participation of the gaming industry in promoting responsible gaming is crucial to the success of the effort. Responsible gaming organizations are those that do not desire to capitalize on negative behavior nor do they encourage unlawful or underage gambling. Gaming industry leaders realize that the industry as a whole must act in a socially responsible manner, like any other business that desires to be viable in the long run. OneRedChip actively encourages the gaming industry to practice and promote responsible gaming operations.

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Q. Why should a gaming industry company become involved in consumer protection?
A. Progressive gaming companies understand the need to support a responsible approach toward serving their customers. Active support of the OneRedChip app is one means for gaming companies to clearly demonstrate genuine concern for the overall welfare of their customers.

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Q. What does it mean for a gaming company to be "responsible"?
There are a number of business practices that indicate that a gaming company is acting responsibly in dealing with its customers. Below are the key elements that OneRedChip endorses for gambling service providers.
1. Ensure a secure, fair and safe gaming environment for patrons.
2. Protect patrons from adverse consequences. Proactively assist players who exhibit inappropriate play.
3. Take measures to address underage and vulnerable players. Identify and block play for underage and/or vulnerable players. Openly address gambling issues to reduce likelihood of occurence.
4. Implement anti-money laundering procedures.
5. Provide maximum secuity for the data and records of patrons.
6. Ensure that payments to and from patrons are prompt and accurate.
7. Test and verify fair gaming, ensure randomness and rules adherence.
8. Be sure all marketing materials are factually correct and do not target those ineligible to gamble.
9. Genuine processes should be in place for handling patron complaints and comments.

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Q. How long does it take to "learn" the OneRedChip app?
A. The app is very straightforward and relatively easy to learn. There are numerous help screens available within the app to guide the user. The initial registration process is structured to familiarize the user with all the app features. A voluntary, self-administered "gambling type and risks" assessment is offered. There are many features available and selecting which to use is at the discretion of the user. The app is 100% voluntary, that is, the user may exercise complete control. For example, in setting money and time limits for a monthly gambling budget, the app can calculate recommended maximum expenditures and time limits for the specific user. However, the user may establish different maximum values to be used in gambling sessions. During gambling sessions, the app should be active and it will alert the user when a simple "current balance" input is needed. Most of the interaction is self-explanatory and help screens are available. There are many reports provided and the user may choose to employ all, none, or a few of those offered to suit his/her own needs and preferences.

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Q. Does the OneRedChip app teach the user "mechanics" of how best to play the games?
A. OneRedChip's guidance is designed to apply to any gambling game. There are many sources to "learn" the statistical "odds"of winning for the various, specific games and how to play the game to maximize one's chances of winning. OneRedChip strongly recommends that a player thoroughly familiarize him/herself with the fundamentals before playing any gambling game. To do so will enhance the chances of winning and increase the enjoyment from play. To find the various references, use your favorite Internet search engine. Hundreds of references are available at no cost to learn the principles of play and odds of winning the various gambling games.


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Q. Why is purchasing the use of the OneRedChip app a "good deal"?
A. OneRedChip is an innovative app, designed by "experts" in the fields of gambling, responsible gaming, and information technology. It has been thoroughly tested for effectiveness, improved and adjusted, before release. The app will continue to be improved and enhanced with each update. The evaluations of early adopters have been extremely positive. Most felt that they "saved" or benefited many times over the modest price of licensing the app in their very first use. They continue to rely on the app every time they gamble. A common quote is "For a person who enjoys gambling, OneRedChip is a "must have".

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